Privacy & Cookies Policy
(1) Policy Statement
Adopstar Ltd, a company established in England with a registered address at The Nook, Saunders Way, Cullompton, EX15 1BS (company number 07361099), is committed to protecting the rights and freedoms of individuals in accordance with the provisions of the Data Protection Act 1998. With effect from 25 May 2018 the Adopstar GDPR policy will come into effect.
The requirements to which Adopstar’s staff who process personal data must adhere to GDPR Privacy notice standards.
(2) Status of the Policy
A breach of this policy on an organisational basis may result in individual disciplinary action under the relevant Adopstar disciplinary procedures.
Adopstar is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with our privacy statements.
Adopstar may change this policy from time to time. You should check this policy regularly to ensure that you are happy with any changes. This policy is effective from 25th May 2018.
(4) What information do we collect?
We may collect the following information:
(a) information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.
(b) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters, your name and telephone number.
(c) Information for the purposes of marketing such as name, job title, company information, employment history, contact information including your email address, demographic information such as postcode, preferences and interests.
(d) Other information relevant to customer surveys and/or offers.
(5) Information collected from other sources
We can combine your information with information we collect from third parties or public sources, such as LinkedIn, Facebook, Companies House and the Electoral Register.
(6) Children's Data
We do not collect data from children.
(7) What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
(a) Customer relationship management.
(b) Internal record keeping.
(c) To satisfy contractual obligations.
(d) To satisfy legal obligations.
(e) We may use the information to improve our products and services.
(f) We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
When authorised by applicable law, or we have the appropriate permissions, we will use your information to market our products and services to you. You could be contacted directly by us.
You can tell us if you want to stop receiving direct marketing communications, but remember that if do not want us to get in touch, you will miss out on offers.
If you do not wish to receive direct marketing communications, please contact us at any time by writing to The Data Protection Advisor, Adopstar Ltd, The Nook, Saunders Way, Cullompton, Devon, EX15 1BS, or emailing [email protected].
(9) Our legal basis for processing your data
Our legitimate interest is to run an effective and successful business. To provide you with marketing via post, telephone, email, social media and other social media channels such as Facebook/LinkedIn. Make suggestions and recommendations to you about services that could be of interest to you. The legitimate interests we rely on for this processing are to keep our records up to date; to improve customer experience; to develop our products and services; to develop and grow our business; to run our business.
Your consent can be withdrawn at any time.
(10) What do we disclose to third parties?
We use IT service providers within and outside of the EU to store data and customer management information, provide disaster recovery services and other related IT services that we need to conduct our business. We have laid out contractual obligations with those third parties to protect the security of your data in accordance with the terms of this Privacy & Cookies Policy and where your data is outside of the EU, we make sure that there are adequate protections in place.
(11) Security of your personal data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect either online or face to face.
We will store all the personal information you provide on our secure (password and firewall protected) servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(12) Links to other websites
(13) Cookies Policy
Traffic log cookies are used to identify which pages are being used. This helps businesses analyse data about web page traffic and improve their websites in order to tailor them to customer needs. This information can also be used for statistical analysis purposes and then the data should be removed from the system.
Overall, cookies help businesses provide you with a better website, by enabling them to monitor which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share.
You can choose to accept or decline cookies on our website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
(14) Controlling your personal information
You may choose to ask us to restrict the collection or use of your personal information in the following ways:
(a) whenever you are asked to fill in a form either paper based or on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
(b) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act. There is no fee payable for us providing you with your data that we hold however if your data request is labour intensive we have the right to charge an agreed administration fee. If you would like a copy of the information held on you please write to The Data Protection Advisor, Adopstar Ltd, The Nook, Saunders Way, Cullompton, Devon, EX15 1BS or e-mail [email protected].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.